Everything you need to know about NexusOps — setup, pricing, integrations, and what to expect.
General
Most contractors are up and running in 2–3 business days. We handle the AI configuration, your business profile, and onboarding. You just need to connect your phone number and verify your domain.
No. Your number stays the same. NexusOps routes inbound calls and texts through our AI layer — your customers text your existing number and you receive qualified leads via SMS. No re-listing, no number changes.
Unqualified leads enter an automated nurture sequence via email. They receive follow-up messages that keep your company top-of-mind until they're ready to book. You don't burn time on tire-kickers, and they don't forget about you.
Month-to-month. Cancel anytime, no penalties. We believe you should stay because it works, not because you're locked in.
Technical
Yes. Qualified leads sync to our built-in CRM database with full qualification data attached. We also support webhook-based integrations to push data to external CRMs, Jobber, ServiceTitan, and similar platforms. Contact us to confirm compatibility with your specific setup.
Absolutely. During onboarding, we train the AI on your specific services, pricing, service areas, and brand voice. You can adjust scripts and qualification thresholds anytime through your dashboard or by contacting support.
Every qualified lead includes a full transcript of the AI conversation. You can review, correct AI behavior, and mark corrections — the system learns from your feedback. We also log all outbound messages so you have a complete record of every interaction.
Yes. Bilingual English/Spanish is fully supported out of the box — the AI can switch mid-conversation. Additional languages are available on request. Contact us to discuss your multilingual needs.
Pricing & Billing
All major credit and debit cards via Stripe. ACH bank transfers available for annual plans. Payment is billed monthly on your subscription renewal date.
Yes. You can upgrade or downgrade at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.
We notify you when you're approaching plan limits. We never silently drop leads. If you exceed your plan, we'll discuss options before any overage charges — no surprise bills.
We offer a guided onboarding with real leads during setup. If you're not satisfied within the first 30 days, we'll refund your first month. Contact us to start.